The work was Excellent. On time, the clean up was fantastic. Great company to use. If I need other work done I will use them. Good, Good, Great.
Meredith Pruitt
1 year ago
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Everything was great when they did my roof in 2020, but this year when I had roof damage, they came out once, refused to put a tarp on the roof (even though the situation was more severe this time and water is coming into my living room), and I can’t reach them on the phone. The man I spoke to went behind my back and called my stepdad (a non-owner and non-resident), saying, “I don’t do business with kids.” Referring to me, a 31-year-old woman. The other person I spoke to was very rude about it and I can’t contact them in any way. Don’t use them, something has changed and it’s not good.
Karin Smith
1 year ago
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I was extremely impressed with McNail Brothers Roofing for both my roof and my dad’s roof. They were responsive, understanding and professional during all our interactions. I have very high standards and McNail Brothers surpassed my expectations.In my case, my new roof installation was complicated by solar panels that needed to be removed before the new roof could be installed. McNail Brothers made a point of calling my solar company to discuss the specifics of the solar components that needed to be addressed when replacing the roof (my solar contact made a point of telling me he was impressed with McNail Brothers level of interest and professionalism to install the roof properly around the solar components), as well as coming out on the day of the solar uninstall to discuss the issues with the guys doing the uninstall. After the roof was installed, they must have walked around my house at least 20 times to clean up all debris and then after that, one of the owners stopped by to inspect the roof and also walked around the house to make sure all nails and debris were picked up.For my dad’s house, the roof was installed without a hitch, but I was glad when they pointed out some rotting wood in several places we hadn’t noticed. We contracted with McNail Brothers to have their team come out and replace all those rotted wood boards (particularly around the chimney) with cement fiber boards. We now feel secure that the house is water-tight.Based on my recent experience, I would highly recommend McNail Brothers.
Cindy Clanton
1 year ago
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McNail Brothers did an outstanding job putting a new roof on for my clients selling their home. They got it installed fast and now we are under contract! Great job!